Warranty

Limited Hardware Warranty & Agreement

For one (1) year from the date You purchased Your Novae Hardware or Accessory from Novae, an authorized retailer or reseller (“Warranty Period”), Novae warrants, only to You, that the Novae Hardware or Accessory will not malfunction due to a defect in materials or workmanship under Normal Use Conditions. For warranty inquiries, contact sales@shopnovae.com

Warranty Exclusions

Novae is not responsible and this warranty does not apply if Your Novae Hardware or Accessory is:

  • Damaged by use with products not sold or licensed by Novae
  • Opened, modified, or tampered with
  • Damaged by any external cause (including, for example, by being dropped, exposed to liquid, etc., or failure to follow instructions in the instruction manual)
  • Scratched, dented, etc. or shows other cosmetic damage
  • Repaired by anyone other than Novae or an authorized retailer or reseller